Refund Policy

Welcome to shop.azulmar.pt. We specialize in offering luxury pre-owned goods, including bags, jewelry, art, lamps, and more. Due to the nature of our products, all sales are final. Please review our non-return policy carefully before making a purchase. 

At shop.azulmar.pt, we do not accept returns or exchanges on any items. Pre-owned items are neither refundable nor exchangeable. This policy is in place to ensure the authenticity and integrity of our luxury pre-owned goods.

We strive to provide detailed and accurate descriptions and photographs of all our products. Each item is carefully inspected and authenticated before being listed for sale. If you have any questions or require additional information about a product, please contact our customer service team at [insert contact email or phone number] before making a purchase.

All products sold on shop.azulmar.pt are final sale. Once an order is placed and payment is processed, it cannot be canceled or refunded. By completing a purchase, you acknowledge and agree to this non-return policy.

We understand that exceptional circumstances may arise. In the event that you receive a product that is significantly different from its description or is damaged during shipping, please contact our customer service team within 48 hours of receiving the item. We will review each case individually and work towards a fair resolution.

If you have any questions about our non-return policy or need assistance, please contact us at:

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info@azulmar.pt

shop.azulmar.pt/contact

Rua Vasco da Gama 13, 8700-522 Olhão, Portugal

We reserve the right to amend this non-return policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. It is your responsibility to review this policy periodically for any updates. 

Thank you for understanding and for shopping with us at shop.azulmar.pt. We appreciate your business and strive to provide you with exceptional service and luxury pre-owned goods. 

This policy ensures that your customers are aware of the non-return terms and encourages them to reach out to customer service with any questions or concerns before making a purchase.

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© Azul Mar, Portugal, 2024.

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