Shipping Policy
A legal disclaimer
Welcome to shop.azulmar.pt. We are dedicated to providing you with a seamless shopping experience, including reliable and secure shipping for our luxury pre-owned goods. Please read our shipping policy carefully to understand our shipping practices and your responsibilities as a buyer.
Shipping Policy - the basics
Buyer Responsibility:
All shipping costs are the responsibility of the buyer. Shipping costs will be calculated at checkout based on the destination and the weight of the items.
Optinal insurance
Customers have the option to purchase shipping insurance for an additional fee. Please contact us before buying your item to have the extra insurance on your shipping included.
Shipping insurance covers loss or damage during transit.
We highly recommend purchasing insurance for valuable items.
Order processing
Orders are typically processed within 1-3 business days after payment is received. You will receive a confirmation email once your order has been processed and shipped.
Our business days are Monday through Friday, excluding holidays
Delivery time
Delivery times vary based on the selected shipping method and destination. Estimated delivery times will be provided at checkout. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or carrier delays.
Estimated delivery time
Delivery times vary based on the selected shipping method and destination. Estimated delivery times will be provided at checkout. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or carrier delays.
International shipping
We offer international shipping to various countries. Please check the available shipping options at checkout to see if we ship to your location.
Customs and Duties
International shipments (outside the EU) may be subject to customs duties and taxes. These fees are the responsibility of the buyer and are not included in the shipping cost. Please check with your local customs office for more information.
Tracking your order
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your package until it arrives at your destination.
Lost or damaged items without insurance
If you choose not to purchase shipping insurance, shop.azulmar.pt is not responsible for lost or damaged items during transit.
If you have purchased shipping insurance and your item is lost or damaged, please contact us immediately. We will assist you in filing a claim with the shipping carrier.
Contact us
If you have any questions or need further assistance with your order, please contact our customer service team:
shop.azulmar.pt
Rua Vasco da gama 13, 8700-522 Olhão, Portugal.
Changes to This Policy
We reserve the right to amend this shipping policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. It is your responsibility to review this policy periodically for any updates.
Thank you for shopping with shop.azulmar.pt. We appreciate your business and are committed to providing you with the best service and products.
This shipping policy ensures clarity and transparency for your customers, outlining their responsibilities and providing essential information about shipping practices.
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